Shipping policy

Processing & Delivery
All orders are processed within 10 business days. We deliver across Dubai using our standard shipping service. Typical delivery times are 15-21 days.

Shipping Charges
Shipping is free within Dubai. Additional charges may be applicable for deliveries outside Dubai.

Order Tracking
Once your order has been dispatched, you will receive a confirmation with delivery details.

Delays
While we make every effort to ensure timely delivery, occasional delays due to traffic, weather, or unforeseen circumstances may occur.

Insurance
All orders are 100% insured until confirmation of delivery. You are not responsible for any losses during transit.

Damages & Issues
If your order arrives damaged or incorrect, please contact us within 15 days of receipt. Keep the packaging and product for inspection.

Returns & Refunds
For information on returns, please see our Return & Refund Policy.